You can generally visit the Site without revealing any personal information about yourself. However, to access certain options and services we may ask you to provide certain personal information and without providing such personal information, you may be unable to access certain options and services. The following is a list of information that we may collect from or about you:
- Personal information: your name and contact information (including your address, e-mail address, phone number and electronic signature), demographic information (including your gender, date of birth and zip code), billing information (billing address, payment information)
- Account information: your username and password
- Device and/or browser information: including your IP address, operating system, connection speed, bandwidth, browser type, web page requests, cookie information, other hardware and software attributes
- Location information
- Usage activity and viewing preferences
- Your Content: Information or content you post or submit on the Site
- Transaction history
- For Providers: your name and contact information and medical specialty
- Other: Information we collect from or about you in other online or offline contexts, including information submitted during purchases of Services and Products and interactions with our employees.
In addition, when you request treatment from a Provider through the Site, you may share:
- Personal information: your name and contact information and demographic information; and
- Medical information submitted for diagnosis or treatment purposes (including information about your applicable medical history) and current complaint or other reason for visiting a Provider
The information you provide to a Provider through the Site may be protected under applicable federal and state laws applicable to health information, including but not limited to the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its implementing regulations, as may be amended from time to time (collectively, “HIPAA”). The Providers will use and disclose information about you that is protected under such privacy laws only as permitted or required by such laws. The Providers have adopted a [LINK TO NOTICE OF PRIVACY PRACTICES] that describes how they use and disclose PHI (as defined below). By accessing or using any part of the Service, you are acknowledging receipt of the Notice of Privacy Practices from your Provider(s).
We will not use or disclose information about you that is protected under health information privacy laws except on behalf of the Providers, as permitted by such laws, but may combine the personal information your share with us through the Site with other information we collect from or about you, both online and offline. We may also combine personal information with records provided by third parties. We use this consolidated information to help us better design our Site, including the selection of Services and Products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.4. HOW WE COLLECT PERSONAL INFORMATION
We may collect information directly from you when you visit, access or use the Site or when you register an account with us. We may also collect information when you purchase a Service or any Products available on our Site, submit information to use through a survey, communicate with us or post or submit content on or in the Site.
Some of the information we collect depends on the settings on your web browser or mobile device. Please check your web browser or mobile device if you want to learn what information your browser or mobile device sends or how to change your settings. In addition to the information sent by your web browser or mobile device, as you navigate through a website or mobile app, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection.
These cookies and technologies tell us when you're using our Site so we can show you the appropriate features and content such as your account information, purchase history and to edit your account settings.
Security and Web site Integrity
These cookies and technologies support or enable security features to help keep our Site safe and secure. For example, they enable us to remember when you are logged into a secure area of our Site and help protect your account from being accessed by anyone other than you.
Online Service Features
These cookies and technologies provide functionality that help us deliver products and services. For example, cookies help you log in by pre-filling fields. We may also use these cookies and similar technologies to help us provide you and others with social plugins and other customized content and experiences.
Analytics and Research
These cookies and technologies are used to understand, improve and research our Website, and better understand the interests of people who interact with our Site. For example, we and our approved partners may use these cookies and technologies to understand how you are using Site features, and segmenting audiences for feature testing. We and our partners may use these technologies and the information we receive to improve and understand how you use and interact with our Website.
We may use the personal information identified above to:
- Verify your identity and your location;
- Provide the Product and/or Services to you;
- Provide information about our Services and Products to you;
- Fulfill your requests;
- Manage your account;
- Process your payments;
- Communicate with you;
- Provide support and training;
- Develop, test or improve the Site, including its features and/or the Services and Products;
- Facilitate marketing activities and/or promotions;
- Analyze behaviors on the Site (e.g., evaluating site usage patterns, assessing throughput);
- Protecting or enforcing our rights, title, and interest;
- Other uses in order to comply with applicable law, regulation, legal process, or other government authority;
- Investigate fraud; and
- Any other such use that is otherwise necessary under applicable law.
- WHOM WE SHARE PERSONAL INFORMATION WITH
We may share the information we collect from you with the following third parties:
The Site may use social media plugins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit the Site, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited the Site. If you are logged into the social media website (e.g., Facebook, Twitter) while browsing on our Site, the social plugins allow that social media website to receive information that you have visited our Site. The social plugins also allow the social media website to share information about your activities on our Site with other users of their social media website. For example, Facebook Social Plugins allows Facebook to show your Likes and comments on our pages to your Facebook friends. Facebook Social Plugins also allow you to see your friends’ Facebook activity on our Site. We do not control any of the content from the social media plugins. For more information about social plugins from other social media websites you should refer to those sites’ privacy and data sharing statements.8. How long DO WE retain Personal INFORMATION?
We will only retain personal information for as long as it is necessary to fulfill the purposes for which it was collected or to satisfy a legal obligation imposed on us. Personal information that is no longer needed for the above purposes will be deleted or anonymized. In the event we retain and use personal information for purposes not covered by the original notice, we will provide you with additional notice.9. APPLICABILITY OF HIPAA
Pursuant to the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its implementing regulations (collectively, “HIPAA”), you understand that CWT is not deemed a "covered entity" as defined by HIPAA. The Pharmacies and Providers may be considered a "covered entity" or "business associate" under HIPAA, and CWT may, in some cases, be a "business associate" of a Pharmacy or Provider. If CWT is deemed a "business associate," we will be subject to additional protections of your "protected health information," as defined under HIPAA (“PHI”), or other state laws. Your PHI will be used and disclosed only in accordance with such applicable laws and regulations.10. Security
We may employ procedural and technological security measures, consistent with industry practice. Such measures are reasonably designed to protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. We may use encryption, password protection, secure socket layers, internal restrictions and other security measures to help prevent unauthorized access to your personal information. However, you provide your information to us at your own risk. We cannot guarantee that your data will not be lost, accessed without authorization, disclosed, altered, or destroyed.11. Links to Third-Party sites
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or email@example.com. You may also send your questions to Community Wellness Technology Inc., 1821 South Bascom Avenue #383, Campbell, CA 95008, ATTN: LEGAL.