COMMUNITY WELLNESS · MEDICARE RESOURCES
Help understanding Medicare
A plan notice, a prescription question, or a change in your family’s needs can leave you wondering where to start. These guides explain what to check, which questions to ask, and where to get help.
MEDICARE QUESTIONS
Ask Grace a question
Grace is Community Wellness’s automated assistant. Get an explanation of Medicare terms or help preparing questions for Medicare, your plan, or a SHIP counselor. Grace does not choose a plan for you or enroll you in coverage.
Calls may be recorded. Privacy policy.
Choose a topic
Is My Plan Ending?
Read a plan notice, confirm what is changing, and find the right place to ask about dates.
Medicines and Doctors
Prepare a medicine list and questions for the plan, pharmacy, and doctor’s office.
Your Medicare Options
Understand Original Medicare, Medicare Advantage, Part D, and Medigap.
Helping a Family Member
Organize the information and questions you can work through together.
Help Paying and Appeals
Find cost-assistance programs and prepare questions about a coverage denial.
Benefits You May Be Missing
Explore assistance with medicines, food, transportation, bills, and support at home.
Free Help Near You
Find Medicare contacts, free SHIP counseling, and community services.
Can a Family Caregiver Be Paid?
Learn which agencies to ask about caregiver payment and support programs.
Start with the question in front of you
You do not need to work through every guide. If you received a letter, start with plan changes. If you want to keep a medicine or doctor, use the coverage checklist. If you are helping someone else, begin with the family guide.
- Keep plan notices and the coverage year together so you can check the right information.
- Write down what matters to you: doctors, medicines, pharmacies, costs, or help at home.
- Use Medicare or your plan to verify details before making a coverage decision.
When you want a person’s help
Your State Health Insurance Assistance Program (SHIP) offers free Medicare counseling. Medicare can help with coverage and enrollment questions. These services are separate from Community Wellness.
Official information: Medicare.gov · SHIP
Reviewed October 21, 2026. Educational information from Community Wellness. Confirm coverage, costs, eligibility, and deadlines with Medicare, your plan, or the agency that runs the program. Community Wellness is not Medicare or a government agency.